Contact

We are here

Contact us

Questions about sizing, an order on its way, or a bulk enquiry — reach us whichever way suits you.

◆

+91 88515 54022

Fastest reply. Mon–Sat, 10am–7pm IST.

◎

Email

support@masiworld.in

Best for order issues and photos. Reply within one working day.

▤

Phone

+91 93159 54144

Mon–Sat, 10am–7pm IST.

◈

Track your order

Shipmozo tracking

Enter your AWB for live status of your Order.

Track now →

Faster than waiting

Answers you can get right now

Track my order Refund policy Shipping policy Current offers

Send a message

Write to us

Include your order number if you have one — it gets you a faster answer.

Before you write

Questions we get a lot

How long does delivery take?

Orders ship within 24 to 48 hours and usually arrive in 3 to 6 days across India. You will get a tracking link by SMS and email once it leaves us.

My mat arrived damaged or wrong. What now?

Message us on WhatsApp or email within 48 hours with your order number and a photo. We will arrange a replacement.

Which size should I pick?

Measure the usable width of your desk. XXXL at 46 × 92 cm covers keyboard, mouse and stand. XXL at 31 × 82 cm suits a TKL keyboard with room to swipe.

Do you take bulk or custom orders?

Yes. For team setups, gifting or your own artwork, write to us with quantities and we will send pricing.

For your records

Business details

Legal name MASI

Registered address Vinod Nagar East, New Delhi, East Delhi 110091

GSTIN 07ABZFM0819M1ZJ

Support hours Monday to Saturday, 10am to 7pm IST

Email support@masiworld.in

Phone +91 88515 54022 / +91 93159 54144